I reviewed this posting from this time last year the week after my husband returned from the emergency operation. Today, he is at the VA and next week, he will be there again to make sure the cancer has not returned. I am a little bit antsy. A neighbor nearby said let it go…pray and then let it go…so that is what I am doing.
We never know how our day will go. We have been selling out of cupcakes quite often lately and then on other days, we sell very little. It is at times impossible to plan. The other day, we had a customer who ordered 12 different types 12 hours ahead. It was a difficult order to receive so late but my husband ended up telling the customer that we had all but 3 in stock. This customer was delighted….she drove past some other cupcake places to get to our store. We have an order on Friday coming in from a customer in South Tampa. I am very glad Michael and I are together in the store again. I am also getting ready to return to my local university as an adjunct (English) so I have been busy with my prepping and trying more to go with the flow. It seems that is the mantra that I must follow and one that is not always easy to do so. (days after my husband’s return from the hospital. Often, he sat in the lobby tired and spoke with the customer.)
We really appreciate the quirks of a small business life. This morning prior to opening, a couple visited us who owned a deli in West Palm Beach. They were here to help their daughter get settled in at USF. We shared some stories of owning a small business. Mike also talked about the stresses of working in finance as the owner’s wife worked in finance also. They left with 4 of our cupcakes and promises from us to visit them in West Palm Beach. My mouth is watering when I read the menu of pastrami on rye, deli pickles. The owner was born and raised in Manhattan. I could just smell the delicious aroma if I walked in the deli and I might not be surprised if I saw those original Greek (blue and white) coffee cups with New York brew. (strong coffee, I am talking). After they left, we ate lunch! I had made a very good meatloaf with a surprise ingredient of mincemeat. (he told us a story of a customer who tried to sabotage his business with a bad review. During my husband’s hospital days, I was working alone and had a customer come in. I will admit that I was not at my best however, she took the words spoken out of context and also reported my reaction to a young boy outside the windows. Not knowing the whole story, she couldn’t have known that the boy and his family had given our store some difficulties). She also heard me cursing in the kitchen unfortunately as I burned a batch of cupcakes because she wanted me to explain all the cupcakes instead of reading the menu herself and waiting for me to reappear. I have to admit that I didn’t handle it with grace but damm, my husband was in the hospital and I was riding a bike home from work, mostly in the rain as it was hurricane season in Florida. I mistook that our shop was not in a small town but on the edge of a big metropolis. Some things you just can’t share because people don’t want to hear the truth.
So, our costs may be lower because it is just the 2 of us and we are in a lower rent area but sometimes we are very busy and sometimes slow. Sometimes we have time to speak with you about your order and sometimes we wish we had more time. I felt relieved as this owner was telling us about lines forming out the door and how anxious he became. I smiled as I feel the same way. Of course, much of life is about what you can’t see going on behind the scenes…the history of an area, the plans or orders for the day, the supplies you need to buy, or even if there are cupcakes baking in the oven. As a concept, a small deli or bakery sounds easy and feasible until you plunge in. When you can walk in another’s footsteps, then you can judge them but until then, hmmm…that is all I am saying this time. Enjoy your day!
This couple never returned but I kept their card for a very long time waiting for the day that we could visit them in Palm Beach and give them a great review. It hasn’t happened yet but I do believe that karma comes around and what goes around will come around. That is all I am going to say. Moving on. And also moving on, my sense of guilt and responsibility for a situation not handled well. And at such an inopportune time. Thank god this too has passed!